Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Getting Started
What types of rides do you offer for rent?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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What types of rides do you offer for rent?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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What types of rides do you offer for rent?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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Do I need a license to rent a scooter?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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Do I need a license to rent a scooter?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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Do I need a license to rent a scooter?
Yes, Malaysian law requires you to have a valid motorcycle license (Class B2 or its international equivalent) to operate our EV scooters.
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How much does it cost to rent a scooter?
Our daily rental rates start from RM80, with discounts available for longer bookings. Helmets and 24/7 support are included at no extra charge.
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How much does it cost to rent a scooter?
Our daily rental rates start from RM80, with discounts available for longer bookings. Helmets and 24/7 support are included at no extra charge.
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How much does it cost to rent a scooter?
Our daily rental rates start from RM80, with discounts available for longer bookings. Helmets and 24/7 support are included at no extra charge.
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What’s the minimum age to rent?
You must be at least 18 years old and possess a valid motorcycle license.
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What’s the minimum age to rent?
You must be at least 18 years old and possess a valid motorcycle license.
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What’s the minimum age to rent?
You must be at least 18 years old and possess a valid motorcycle license.
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Is a security deposit required?
Yes, a refundable security deposit is required. The exact amount may vary depending on the rental duration and scooter type.
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Is a security deposit required?
Yes, a refundable security deposit is required. The exact amount may vary depending on the rental duration and scooter type.
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Is a security deposit required?
Yes, a refundable security deposit is required. The exact amount may vary depending on the rental duration and scooter type.
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Range & Charging
How far can I ride on a full charge?
The Zeeho AE4 offers a range of up to 60 km per charge on a single battery pack (able to fit 2 battery pack)—perfect for a full day of exploring Kuala Lumpur and its surroundings.
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How far can I ride on a full charge?
The Zeeho AE4 offers a range of up to 60 km per charge on a single battery pack (able to fit 2 battery pack)—perfect for a full day of exploring Kuala Lumpur and its surroundings.
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How far can I ride on a full charge?
The Zeeho AE4 offers a range of up to 60 km per charge on a single battery pack (able to fit 2 battery pack)—perfect for a full day of exploring Kuala Lumpur and its surroundings.
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Where can I charge the scooter?
Our scooters are fully charged before pickup. You can charge the battery anywhere with a standard power outlet—whether it’s in a café, restaurant, hotel room, or convenience store. Just remove the battery, plug it in, and you're good to go. It’s that simple and flexible, making it perfect for exploring Kuala Lumpur without range anxiety.
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Where can I charge the scooter?
Our scooters are fully charged before pickup. You can charge the battery anywhere with a standard power outlet—whether it’s in a café, restaurant, hotel room, or convenience store. Just remove the battery, plug it in, and you're good to go. It’s that simple and flexible, making it perfect for exploring Kuala Lumpur without range anxiety.
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Where can I charge the scooter?
Our scooters are fully charged before pickup. You can charge the battery anywhere with a standard power outlet—whether it’s in a café, restaurant, hotel room, or convenience store. Just remove the battery, plug it in, and you're good to go. It’s that simple and flexible, making it perfect for exploring Kuala Lumpur without range anxiety.
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How long does it take to charge the battery?
Charging from low to full typically takes 3–4 hours. You can easily charge the battery while you relax at your accommodation or a local café.
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How long does it take to charge the battery?
Charging from low to full typically takes 3–4 hours. You can easily charge the battery while you relax at your accommodation or a local café.
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How long does it take to charge the battery?
Charging from low to full typically takes 3–4 hours. You can easily charge the battery while you relax at your accommodation or a local café.
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Safety & Support
Is riding in Kuala Lumpur safe?
Yes, as long as you ride responsibly and use designated motorcycle lanes. Defensive riding is encouraged, and KL’s infrastructure is scooter-friendly in most central areas.
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Is riding in Kuala Lumpur safe?
Yes, as long as you ride responsibly and use designated motorcycle lanes. Defensive riding is encouraged, and KL’s infrastructure is scooter-friendly in most central areas.
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Is riding in Kuala Lumpur safe?
Yes, as long as you ride responsibly and use designated motorcycle lanes. Defensive riding is encouraged, and KL’s infrastructure is scooter-friendly in most central areas.
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Do you provide helmets and safety gear?
Yes. Every rental comes with a certified helmet, and we offer optional safety accessories like gloves and jackets upon request.
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Do you provide helmets and safety gear?
Yes. Every rental comes with a certified helmet, and we offer optional safety accessories like gloves and jackets upon request.
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Do you provide helmets and safety gear?
Yes. Every rental comes with a certified helmet, and we offer optional safety accessories like gloves and jackets upon request.
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What should I do if the scooter breaks down or I get lost?
Contact our 24/7 support hotline. We offer roadside assistance, remote GPS navigation help, and immediate troubleshooting.
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What should I do if the scooter breaks down or I get lost?
Contact our 24/7 support hotline. We offer roadside assistance, remote GPS navigation help, and immediate troubleshooting.
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What should I do if the scooter breaks down or I get lost?
Contact our 24/7 support hotline. We offer roadside assistance, remote GPS navigation help, and immediate troubleshooting.
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Can I ride during rain or at night?
Yes, but with caution. Our scooters are weather-resistant and equipped with headlights. We recommend avoiding flooded areas and wearing proper gear for nighttime or wet conditions.
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Can I ride during rain or at night?
Yes, but with caution. Our scooters are weather-resistant and equipped with headlights. We recommend avoiding flooded areas and wearing proper gear for nighttime or wet conditions.
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Can I ride during rain or at night?
Yes, but with caution. Our scooters are weather-resistant and equipped with headlights. We recommend avoiding flooded areas and wearing proper gear for nighttime or wet conditions.
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Navigation, Parking & Traffic
Can I ride on highways?
Yes, there are no legal restrictions against riding electric scooters like ours on highways in Malaysia. However, for your safety and comfort, we recommend using urban roads, city streets, and designated motorcycle lanes whenever possible. While the scooter is capable of highway speeds, heavy traffic and fast-moving vehicles on expressways may not be ideal for all riders—especially tourists unfamiliar with local traffic conditions.
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Can I ride on highways?
Yes, there are no legal restrictions against riding electric scooters like ours on highways in Malaysia. However, for your safety and comfort, we recommend using urban roads, city streets, and designated motorcycle lanes whenever possible. While the scooter is capable of highway speeds, heavy traffic and fast-moving vehicles on expressways may not be ideal for all riders—especially tourists unfamiliar with local traffic conditions.
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Can I ride on highways?
Yes, there are no legal restrictions against riding electric scooters like ours on highways in Malaysia. However, for your safety and comfort, we recommend using urban roads, city streets, and designated motorcycle lanes whenever possible. While the scooter is capable of highway speeds, heavy traffic and fast-moving vehicles on expressways may not be ideal for all riders—especially tourists unfamiliar with local traffic conditions.
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Is it easy to find parking for the scooter?
Absolutely. KL offers abundant motorcycle parking spaces, often free or under RM1/day, near malls, tourist sites, and eateries.
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Is it easy to find parking for the scooter?
Absolutely. KL offers abundant motorcycle parking spaces, often free or under RM1/day, near malls, tourist sites, and eateries.
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Is it easy to find parking for the scooter?
Absolutely. KL offers abundant motorcycle parking spaces, often free or under RM1/day, near malls, tourist sites, and eateries.
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Can I stop anytime for sightseeing or photos?
Of course! That’s the beauty of riding on two wheels. You can pull over safely at designated areas to explore or take photos.
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Can I stop anytime for sightseeing or photos?
Of course! That’s the beauty of riding on two wheels. You can pull over safely at designated areas to explore or take photos.
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Can I stop anytime for sightseeing or photos?
Of course! That’s the beauty of riding on two wheels. You can pull over safely at designated areas to explore or take photos.
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How do I navigate around the city?
We provide handlebar phone mounts so you can use navigation apps like Google Maps or Waze during your ride. We also offer pre-loaded route suggestions.
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How do I navigate around the city?
We provide handlebar phone mounts so you can use navigation apps like Google Maps or Waze during your ride. We also offer pre-loaded route suggestions.
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How do I navigate around the city?
We provide handlebar phone mounts so you can use navigation apps like Google Maps or Waze during your ride. We also offer pre-loaded route suggestions.
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Experience & Extras
Is riding a scooter good for couples or friends?
Definitely! Our scooters are perfect for solo travelers or two-person adventures. Riding together is a fun and flexible way to see the city.
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Is riding a scooter good for couples or friends?
Definitely! Our scooters are perfect for solo travelers or two-person adventures. Riding together is a fun and flexible way to see the city.
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Is riding a scooter good for couples or friends?
Definitely! Our scooters are perfect for solo travelers or two-person adventures. Riding together is a fun and flexible way to see the city.
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Do you offer guided routes or custom travel suggestions?
Yes! We include curated maps with local food stops, cultural sites, and scenic routes for a truly local experience.
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Do you offer guided routes or custom travel suggestions?
Yes! We include curated maps with local food stops, cultural sites, and scenic routes for a truly local experience.
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Do you offer guided routes or custom travel suggestions?
Yes! We include curated maps with local food stops, cultural sites, and scenic routes for a truly local experience.
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Can I rent more than one scooter at a time?
Yes, you can book multiple scooters if you're traveling in a group. Early booking is advised for availability.
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Can I rent more than one scooter at a time?
Yes, you can book multiple scooters if you're traveling in a group. Early booking is advised for availability.
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Can I rent more than one scooter at a time?
Yes, you can book multiple scooters if you're traveling in a group. Early booking is advised for availability.
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Is it safe to ride at night?
Yes, Kuala Lumpur is well-lit in central areas, and many riders enjoy the cooler temperatures and scenic city lights after sunset.
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Is it safe to ride at night?
Yes, Kuala Lumpur is well-lit in central areas, and many riders enjoy the cooler temperatures and scenic city lights after sunset.
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Is it safe to ride at night?
Yes, Kuala Lumpur is well-lit in central areas, and many riders enjoy the cooler temperatures and scenic city lights after sunset.
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Didn’t find what you’re looking for?
Contact us directly via WhatsApp or our online form.
Didn’t find what you’re looking for?
Contact us directly via WhatsApp or our online form.
Didn’t find what you’re looking for?
Contact us directly via WhatsApp or our online form.
